Born and raised in Beautiful British Columbia, Janel has commuted and worked in many areas all over Metro Vancouver and the Fraser Valley. Her decades-long customer service experience before real estate rooted from within the financial and insurance industry, where she specialized in account management and retentions. She has a proven track record in negotiations with consumers as well as financial and insurance underwriting. She excels at building and nurturing trustworthy relationships that resulted in repeat businesses and mutual success.
These experiences have taught and instilled in Janel, the discipline and interactive techniques in applying simplified forms of communication to clarify complex terms of a contract to a diverse clientele.
In her last role, Janel quickly ascended the ranks within the company and was promoted to a Commercial Producer. Along with this advancement, she was selected to attend a competitive and exclusive advanced commercial training program. At completion, Janel finished at the top of the class and was presented an award in the presence of her peers for her overall achievement and leadership amongst the attendees. This was a prestigious honour particularly for an individual that was relatively new to that specific sector of the industry.
Clients appreciate Janel’s flexibility, patience, negotiation and analytical skills, and her ability to listen and understand their requirements. Therefore, Janel suitably recognizes and values the trust her clients place in her as she strives every day to exceed their expectations.
A resident of the city of Coquitlam for more than 30 years, Janel ensures she takes time out of her very busy schedule to indulge in her passion for fitness training every morning, rain or shine. It is with this willpower that establishes Janel’s daily commitment to serve her other passion professionally in customer services.